TradingBase Privacy Policy

Document ID: LEG-002Version: 1.0Status: Draft for Legal ReviewEffective Date: [To be inserted]Last Updated: [To be inserted]

Purpose

This Privacy Policy explains how TradingBase (“TradingBase”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects personal information when you access or use the TradingBase Platform.

This Policy applies to all TradingBase websites, mobile applications, APIs, AI services, educational services, communities, marketplaces, and related products, unless a separate privacy notice is expressly provided.

Scope

This Policy applies to:

registered users;

visitors to the Platform;

customers;

instructors and content creators;

marketplace vendors;

broker partners (where applicable);

API developers;

business customers.

Definitions

For the purposes of this Policy:

Personal Data means any information relating to an identified or identifiable natural person.

Processing means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion.

Controller means the entity determining the purposes and means of processing Personal Data.

Processor means an entity processing Personal Data on behalf of the Controller.

Where required by applicable law, these definitions shall be interpreted consistently with the relevant privacy legislation.

Information We Collect

Depending on how you use the Platform, we may collect:

4.1 Account Information

full name;

username;

email address;

password (stored in hashed form);

profile image;

language preference;

country or region;

account settings.

4.2 Authentication Data

When using third-party login providers, we may receive information such as:

account identifier;

verified email address;

public profile details;

authentication tokens required to provide the service.

We do not receive your third-party account password.

4.3 Transaction Information

Where applicable:

subscription details;

invoices;

payment status;

billing address;

tax information;

order history.

Payment card information is processed by authorized payment providers and is not stored by TradingBase unless explicitly stated.

4.4 Usage Data

We may collect:

IP address;

browser type;

device information;

operating system;

language settings;

access times;

pages viewed;

clicks and interactions;

crash logs;

diagnostic information.

4.5 AI Interaction Data

Where you use AI-powered features, we may process:

prompts submitted by you;

AI responses;

usage metadata;

feedback provided to improve service quality, where permitted by law.

We do not intentionally use your prompts to train general-purpose AI models unless this is clearly disclosed and you have the ability to opt out where required.

4.6 Trading and Educational Data

Where you choose to use relevant features, we may process:

trading journals;

watchlists;

portfolio records;

educational progress;

quiz results;

certificates;

bookmarks;

notes.

How We Use Personal Data

We process Personal Data for purposes including:

creating and managing accounts;

providing Platform functionality;

authenticating users;

processing subscriptions and payments;

delivering educational content;

operating AI services;

maintaining user preferences;

improving Platform performance;

preventing fraud and abuse;

ensuring security;

complying with legal obligations;

responding to support requests;

communicating service updates.

We do not sell Personal Data to third parties.

Legal Bases for Processing

Where applicable law requires a legal basis, we process Personal Data on one or more of the following grounds:

performance of a contract;

compliance with legal obligations;

legitimate interests, balanced against individual rights;

user consent where required;

protection of vital interests;

public interest where applicable.

Cookies and Similar Technologies

TradingBase uses cookies and similar technologies to:

maintain login sessions;

remember user preferences;

analyze Platform usage;

improve performance;

enhance security.

Details regarding cookies are provided in the TradingBase Cookie Policy.

Sharing of Information

We may share Personal Data with:

cloud infrastructure providers;

payment processors;

customer support providers;

analytics providers;

communication service providers;

identity verification providers (where applicable);

legal or regulatory authorities where required by law.

We require service providers to process Personal Data only in accordance with our instructions and applicable contractual obligations.

International Data Transfers

Where Personal Data is transferred across national borders, TradingBase will implement appropriate safeguards as required by applicable law, which may include contractual clauses, adequacy decisions, or other lawful transfer mechanisms.

Data Retention

We retain Personal Data only for as long as reasonably necessary to:

provide the Platform;

fulfill contractual obligations;

comply with legal requirements;

resolve disputes;

enforce our agreements.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Information Security

TradingBase implements reasonable administrative, technical, and organizational measures designed to protect Personal Data against unauthorized access, alteration, disclosure, or destruction.

These measures may include encryption, access controls, logging, monitoring, backups, and incident response procedures.

No security measure can guarantee absolute protection.

Your Rights

Subject to applicable law, you may have the right to:

access your Personal Data;

correct inaccurate information;

request deletion;

restrict processing;

object to certain processing activities;

request data portability;

withdraw consent where processing is based on consent;

lodge a complaint with the relevant supervisory authority.

Requests may be submitted through TradingBase’s official support channels.

Children’s Privacy

The Platform is not directed to children below the minimum age required by applicable law.

TradingBase does not knowingly collect Personal Data from children without appropriate legal authorization.

If we become aware that such information has been collected in violation of applicable law, we will take appropriate steps to delete it.

Third-Party Links

The Platform may contain links to third-party websites or services.

TradingBase is not responsible for the privacy practices of third parties.

Users should review the privacy policies of those third parties before providing personal information.

Changes to this Policy

TradingBase may update this Privacy Policy from time to time.

Material changes will be communicated through appropriate channels.

The revised version becomes effective on the date specified in the updated Policy.

Contact

Questions regarding this Privacy Policy or requests concerning Personal Data should be submitted through TradingBase’s official support channels as published on the Platform.